Step Back and Relax– We’ll Handle All of IT.
Tired of the fuss of IT management? Enjoy peace of mind as we handle your tech needs with our Managed IT Services.
The market is filled with countless approaches to IT solutions, which can make it easy to get lost. At AtNetPlus, we like to keep things simple.
For us, it’s all about building trust and solid relationships.
Deliberately Different Managed IT Services
What sets our approach to managed IT services apart? It’s our genuine care for our clients.
We recognize that IT forms the backbone of your operations. As such, your provider of Managed IT Services should be more than just a vendor.
To us, our clients are not just another ticket number; they are strategic partners. We’re the partner that your local business can trust and rely on.
AtNetPlus Managed IT Services
Proactive IT Management for Your Business
We offer a comprehensive suite of Managed IT Services designed to enhance your business operations.
Our Core Offerings:
Proactive IT Management
Stay ahead of issues with remote monitoring and strategic planning for your IT infrastructure.
Helpdesk Support
Benefit from a friendly, patient, and understanding team ready to address your concerns promptly and efficiently – 24/7, 365.
Advanced Security Protection
Protect your business from external threats with our robust managed security services.
Data Backup and Recovery
Ensure business continuity with reliable backup solutions and swift recovery protocols.
IT Project Services
Accomplish efficient digital transformations, leaving behind old systems and transition to today’s modern technologies
Complimentary Managed IT Services Consultation
Not sure where to begin? Our experts will guide you through custom IT strategies that match your business objectives.
Why Choose AtNetPlus?
Local Expertise
Based in Northeast Ohio, we create IT solutions that embrace the needs of Akron and Cleveland’s various industries including:
- Manufacturing
- Non-Profit
- Property Management + Real Estate
- Municipalities
- Professional Services
- Education
- Medical Practices
Nationally Ranked Managed Services Provider (MSP)
While our heart is local, our expertise is nationwide. AtNetPlus earned a spot in the Top 500 Managed IT Companies in the country.
Dedicated Client Account Manager
With AtNetPlus, you’ll have a dedicated Client Account Manager (CAM) as your primary point of contact.
In short, they will serve as an extension of your team and a trusted advisor for all your technology needs.
A Focus on Core Values
Witness a collaborative work environment that provides exceptional client service through supportive and prompt communication.
Don't Take Our Word For IT…
See what our valued clients have to say.
Managed IT Services FAQ
What are Managed IT Services?
Managed IT Services refer to a comprehensive suite of services provided by an external organization or Managed Service Provider (MSP) to manage and maintain a company’s information technology systems on a subscription basis without needing a large in-house IT department.
Co-Managed IT Services
For businesses with internal IT staff, MSPs sometimes offer Co-Managed IT Services. This arrangement complements the existing team by providing additional expertise to fill gaps.
Benefits of Managed IT Services
Partnering with an MSP can provide businesses with several advantages:
Cost Savings
Reducing the need for a full-time, in-house IT staff can lead to significant cost savings.
Expertise on Demand
Access to specialized technical support and skills when needed.
focus on core business functions
Allowing company leadership to concentrate on primary business activities instead of IT concerns.
scalability
Flexibility to scale IT services up or down based on business needs.
Strategic IT Consulting
Beyond day-to-day operations, MSPs may also furnish strategic advisory services. They help businesses understand how to leverage technology best to achieve their objectives and remain competitive in their respective markets.
Common Types of Managed IT Services
The structure of Managed IT Services can range widely across MSPs.
Two of the most common are Reactive and Proactive:
- Reactive involves addressing issues as they arise, providing a break-fix solution model. This approach focuses more on fixing immediate problems rather than preventing them from happening in the first place.
- Proactive , on the other hand, involves monitoring systems and networks to identify potential issues before they become significant problems. This approach aims to prevent downtime and disruptions.
What type of Managed IT Services is best for my business?
Choosing the right Managed IT Services approach can be overwhelming, with many options available.
Businesses must assess their needs, goals, and budgets to determine which approach best meets their requirements. Consulting with a Managed IT Services provider can help companies navigate the options and find the best solution for their IT needs.
The Value of Helpdesk Support
Are you trying to figure out the sweet spot between cost and quality in IT services? We know the struggle.
Pay a little, and you could compromise on service quality, which may lead to increased issues.
Pay too much, and you might end up with services misaligned with your needs.
Determining the actual value of your IT services is crucial. To do this, you must assess your cyber security needs and keep up-to-date with the latest IT updates. These requirements should align with your help desk’s benefits, such as consistent operations, minimized downtime, and improved protection.
Understanding Your IT Agreement: What’s Covered, What’s Not?
Navigating the world of Managed IT Services can often be confusing. Vague service level agreements (SLA) from many providers frequently lead to inconsistent results and misunderstandings. But at AtNetPlus, we believe in a different approach. We aim to ensure all parties fully understand and get the most out of our agreements.
Complimentary Managed IT Services Consultation
Ready to experience an MSP that values relationships as much as technology? Reach out today and join our community of thriving businesses!