IT Specialist Jared Wesley joins the AtNetPlus Team
AtNetPlus, Inc. today announced that IT Specialist Jared Wesley joined the staff at their Stow offices. Wesley brings 14 years of IT experience and extensive customer service skills to the position.
Wesley’s focus on customer service fits well with the service initiatives implemented by AtNetPlus. Partner, Jim Laber said, “We have always been keenly aware that IT is a relationship based business. Since the company began we have emphasized strengthening the connection between AtNetPlus and our clients. The better we understand their needs and expectations the better we can help them use technology to achieve their goals.”
Laber continued, “We have several internal customer service programs that help us stay focused on this aspect of our business. We have implemented Service Standards as a continuous reminder to everyone in the organization that the customer always comes first. In addition, we have been holding periodic meetings with our Customer Advisory Team. The team consists of clients willing to share their thoughts and experiences with us. Their input is invaluable to our efforts.”
“Jared brings the right combination of experience and positive attitude to the job. We are pleased that he has agreed to join our team and we are certain he will make a positive impact on the AtNetPlus customer experience. We hope to gain insight and new perspectives from Jared that will help our company better address the needs of our clients,” noted Laber.
Wesley said, “I like the challenges and continuous learning process of IT. I also enjoy interacting with customers and solving their technical problems. Technology can be very frustrating and it’s nice to fix an issue that lets them get back to work and focus on doing their job.”
Laber concluded, “We are currently looking for several new IT Specialists. Candidates can review our careers page for more information on qualifications and positions that are currently open.”