Co-Managed IT Support

Co-Managed IT Support

Your Life = Easier

The perfect balance often comes from internal IT staff and a Managed Service Provider working together. We are not here to threaten the jobs of internal IT staff. Co-Managed IT Support is a partnership between us and a business’s onsite technical staff to cover all of the bases from helpdesk to network infrastructure to cybersecurity (& typically makes sense for larger businesses).

co-managed IT support

Extension of Your Team

As a single person, it’s difficult to be knowledgeable in everything. Our diversly certified team is here to leverage for complex issues that are grinding your gears or even simply if your plate is full.

We Can Supplement:

  • Data Backups and BC/DR
  • Complex IT Projects
  • Backup End-User Support
  • Network Monitoring and Maintenance/Patching
  • Security
  • End-User Awareness Testing and Training
  • Licensing and Vendor Management
  • Business Voice or Phone Systems
  • Office 365 Expertise and Troubleshooting

In a Co-Managed IT Support scenario, our job is to support you. We can fill in the gaps wherever they’re needed!

Basic Plan

  • Server Management
  • PC Management
  • Networking Equipment & Firewall Management
  • 24/7 Network Alerts & Management
  • Windows and Common Application Patching
  • Basic Ransomware Detection
  • Office 365 Basic Management
  • Office 365 Backups Included
  • Web Content Filtering
  • Antivirus/Antimalware
  • Managed Detection and Response (MDR)
  • Quarterly Business Review (Consulting)
  • Security Training for Employees (Hours Based on Package)
  • Password Self-Service and Rotation
  • Vendor Management *
  • Complimentary review of cyber insurance forms and recommendations on meeting those requirements
  • No Separate Onboarding Fee

Advanced Plan

+ Everything in the Basic Plan!

  • Disk Encryption (Company-owned laptops and computers are enrolled in Mobile Device Management)
  • Multifactor Authentication (MFA)
  • Ability to remote-wipe company data off of a lost/stolen device
  • Security Risk Assessment
  • Vulnerability Scanning (Open Network Ports)
  • Intrusion Detection/Protection
  • Threat Intelligence Platform Included
  • Phishing Simulation and Training
  • Dark Web Scanning and Reporting
  • Phishing Email Identification and Remediation
  • Office 365 Advanced Monitoring
  • vCIO Included (Designated Business Consultation Time)
  • Complimentary review and full completion of cyber security insurance forms (The Advanced Tier addresses many common cyber insurance requirements)
  • Microsoft Business Premium License Required *

*Asterisks notate additional terms defined in the client agreement

Why Work With Us?

Because we have the experience to back up our claims.

We are thankful to be trusted by many local companies that make a difference for the community and their staff. We value all of our clients but wanted to recognize several for reinforcing the value of AtNetPlus as a partner and not just a vendor.

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A Word from Our Chief Barketing Officer…

Zoey says whether you want to work with us or FOR us… we have the chops to back it up. AtNetPlus has been named in the Top 500 Managed Service Providers in the world as well as one of the Best Workplaces in Ohio.