Our Story
Trusted IT Partner Since 1998
We are a leading Managed IT Service Provider dedicated to helping businesses thrive in the digital age. With a our story spanning over two decades, we have built a reputation for delivering exceptional IT services to Northeast Ohio businesses.
Our journey began in 1998 when our founders, Jay Mellon and Jim Laber, recognized the growing need for reliable business IT solutions. Armed with a passion for innovation and a commitment to customer satisfaction, they established AtNetPlus to empower businesses through technology.
Over the years, we have grown from a small IT Provider to a trusted IT Partner for numerous businesses across various
industries. We attribute our success to our unwavering dedication to our core values, which form the foundation of everything we do.
Customer satisfaction is at the heart of our operations. We take the time to understand our client’s unique needs and tailor our services accordingly. Our highly skilled professionals works tirelessly to deliver personalized solutions that align with our client’s goals and objectives. We pride ourselves on providing exceptional customer service, going above and beyond to exceed expectations.
Collaboration is another key aspect of our approach. We believe in fostering strong partnerships with our clients, working together as a unified team to achieve success. By understanding our clients’ businesses inside out, we can provide strategic guidance and support that drives innovation and maximizes their technology investments.
At AtNetPlus, we are not just a Managed Service Provider; we are your trusted advisor and partner in success. From Managed IT Services and Cybersecurity to IT Consulting and Data Backup, we offer a comprehensive suite of services to streamline your operations and drive growth.
Our Mission Statement
Driven by our core values, we deliver an elite partnership of people, processes, and tech to your business.
Our Vision Statement
Cultivating relationships, empowering businesses to be better
Our Core Values
Our Core Values are the foundation of everything we do for our clients and each other.
Driven
Effective Communicators
Respectful
Supportive
Collaborative
Who We Serve
Our services cater to businesses in manufacturing, non-profits, municipalities, law, and property management, meeting their specific needs. We understand the challenges that each industry faces, and we are committed to providing solutions that drive efficiency and growth.
Whether you have 15 or 300 computer users, we have the knowledge and experience to support your IT infrastructure effectively. We aim to empower businesses of all sizes to thrive in the digital age by providing them the necessary tools and support to succeed.
Award-Winning Managed Service Provider
Throughout our journey in the IT industry, we’ve been honored to receive recognition from prestigious organizations like The Weatherhead 100, Ohio Success Awards, and Best Workplaces in Ohio. These accolades highlight our expertise and unwavering commitment to client satisfaction.
And that’s not all – we’re thrilled to share that we’ve also been awarded the Channel Futures 501 and CRN MSP 500 awards. These esteemed honors position us as leaders in the managed services provider industry. The Channel Futures 501 award celebrates the top managed service providers worldwide, showcasing our dedication to excellence and innovation in delivering IT solutions. Similarly, the CRN MSP 500 award solidifies our status as one of North America’s premier managed service providers, reinforcing our reputation as a trusted partner for businesses seeking reliable IT services.
Receiving recognition from these renowned organizations is a true testament to our relentless drive to provide cutting-edge solutions, exceptional customer service, and tangible business outcomes for our clients. We remain committed to surpassing expectations and upholding our position as industry frontrunners.
Supporting Our Community | AtNet Cares
We are not just a company focused on business; we are deeply rooted in our local community.
By being community-oriented, we aim to foster strong relationships and positively impact the areas we serve. We understand that a strong community is the backbone of any thriving business. That’s why AtNetPlus actively participates in local initiatives and supports organizations that make a difference. We strive to give back to the community that has supported us throughout the years.
Our team is passionate about making a positive impact, and we believe that by supporting local charities, we can help create a better future for everyone in our community. Whether organizing food drives, participating in fundraising events, or volunteering at a local non-profit, we are dedicated to using our resources to uplift those in need.
But our commitment to the community goes beyond just financial support. We also prioritize building solid relationships with local businesses and organizations. By collaborating with other companies, we can create a network of support that benefits everyone involved. We believe that by working together, we can achieve more and create a thriving business ecosystem in our community.
We’re proud to be part of Northeast Ohio and always looking for new ways to make a positive impact. We actively encourage our employees to get involved and contribute their time and skills to causes they are passionate about. By fostering a culture of giving back, we not only strengthen our ties with the community but also create a sense of purpose and fulfillment within our team.
CJIS-Certified Technicians
Our CJIS-certified IT technicians are skilled and knowledgeable in securely handling sensitive and confidential information. This certification is particularly important for municipalities and government agencies that deal with criminal justice information. These include local governments, law enforcement agencies, courts, and other criminal justice institutions.
Having CJIS-certified IT technicians brings several benefits to these municipalities. Foremost, it ensures compliance with the strict security requirements of the Criminal Justice Information Services. By adhering to these standards, organizations can protect their digital assets from ransomware attacks, data breaches, and other cybersecurity threats. CJIS certification also helps maintain the integrity and confidentiality of sensitive information, which is crucial for effective law enforcement and justice administration.
Furthermore, having CJIS-certified IT technicians demonstrates a commitment to maintaining the highest standards of security and compliance. It instills trust in the community and strengthens partnerships between municipalities and law enforcement agencies. By investing in CJIS certification, municipalities can enhance their overall cybersecurity posture, mitigate risks, and ensure the safety of critical systems and data.
At AtNetPlus, we understand the importance of CJIS compliance and the need for CJIS-certified IT technicians. That’s why our team is dedicated to providing top-notch IT services and support to municipalities and government agencies. With our expertise, you can rest assured that your organization’s sensitive information is in capable hands, safeguarded against cybersecurity threats, and compliant with CJIS requirements.
Are We The IT Partner You're Looking For?
Schedule a time to have us evaluate your current IT frustrations and show you how The AtNetPlus Team can solve them.