Technology is now considered an asset, and its sole purpose in business is to make companies both more effective and more profitable. These things paired with other aspects, such as employee satisfaction, are great ways to measure if technology is doing all it can for your business. If wrangling technology isn’t in your wheelhouse, that is what a strategic IT partner (like us!) is for.

1. Streamlined Processes

This is arguably the most “bang for your buck” way to increase both efficiency and profitability. In comparison to paper processes that take significantly more time, materials, and often employee specialization, many choose to use Line of Business applications that are designed to simplify business processes (and sometimes are free!)

2. Employee Communication

Whether in the office or working remotely, having an easy way for your employees to communicate, collaborate on files, and join meetings is crucial to keeping up team morale and productivity. This could be as simple as utilizing tools you already have (such as email) and taking advantage of features you may be unaware of.

One of our weekly team meetings held via Microsoft Teams. 

3. Client Communication

Ensuring your clients have a painless and convenient way to contact you is important. Email exchanges may be enough to get the job done, however, if you can offer reliable phone support that can ring to any device, an interactive form on your website, or even chat support when it makes sense, it will go a long way in enhancing your customer service.

4. Capable and Reliable Hardware

Making sure your employees have a machine that is capable of running all of their programs without slowing down or becoming unresponsive is crucial to keeping up productivity and, quite frankly, reducing the frustration felt by your employees. Decent hardware is an investment so you can ensure that your employee isn’t rendered unable to work if something unexpected happens to the computer.

5. Data Backups

Files being securely backed up is critical to prevent data loss by everything from accidental deletion, purposeful deletion by a disgruntled employee, or even data loss due to ransomware or other computer viruses.

6. Disaster Recovery

Having a detailed Incident Response Plan alongside the proper hardware can make the difference between a business surviving a disaster or being forced to close their doors.

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7. User Education and Testing

Users are ultimately the most likely gateway into a business for ransomware and malware. The biggest impact you can make on keeping your business safe is ensuring your employees are educated on the red flags of phishing scams, ransomware, and overall security best practices.

8. Web Filtering

Having control over what websites employees can access helps to reduce the risk of them landing up on malicious or inappropriate sites as well as help keep people productive if you have issues with staff using social media or streaming during work time.

If you feel like your business doesn’t directly benefit from technology or what you currently have in place is more of a burden than an essential part of your business, it’s time to have a conversation with a business technology consultant (like us!)

As much as our team admittedly gets excited about the latest gadgets and tools, we take it a step further with our clients in understanding the actual business reason for implementing new technology. We do not put a one-size-fits-all solution in place – we create solutions that are tailored to the unique goals you have as an organization.

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Working with a Managed Service Provider means getting technology off of your plate. Let’s talk about how we can help!

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